Privacy Policy

Nano-Roc respects your privacy and aims to explain clearly what information may be collected through the store, why it may be used, and the choices that may be available to you.

Information We May Collect

Depending on how you use the store, information may include contact details, shipping and billing details, transaction information, communications, account information, device information, IP address, browser information, and usage information.

How Information Is Collected

Information may be provided directly by you, collected automatically when you use the website, or processed by service providers that help us operate the store.

How We Use Information

• Process and fulfill orders.
• Communicate about orders, support and service issues.
• Provide customer support.
• Maintain website security and detect fraud or misuse.
• Improve products, content and the shopping experience.
• Send marketing communications where permitted and according to your preferences.
• Comply with legal obligations and respond to valid legal requests.

Service Providers

We may share information with Shopify and other service providers that help with hosting, checkout, payments, analytics, customer support, shipping, communications and store operations. These providers process information under their own legal and security requirements.

Cookies and Similar Technologies

The store and its service providers may use cookies, pixels and similar technologies for core site functionality, preferences, analytics, security and, where permitted, marketing or advertising.

Your Choices and Rights

Depending on where you live, you may have rights such as access, deletion, correction, portability, objection, restriction, or opting out of certain marketing or targeted-advertising uses. The rights available and the exceptions depend on applicable law.

Privacy Requests

To ask about personal-information handling or make a privacy request, contact info@nanoroc.com. We may need to verify your identity before completing certain requests.

Security and Retention

We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure. Information may be retained as needed to provide services, maintain records, resolve disputes, comply with law, and protect legitimate business interests.

Children

The store is not intended for children who cannot lawfully provide consent in their jurisdiction, and we do not knowingly seek to collect personal information from such children.

International Processing

Service providers used by an online store may process information in countries other than the country where you live. Where required, appropriate legal transfer mechanisms are used.

Changes

We may update this policy to reflect changes in our practices, technology or legal obligations. The current version will be posted on the store.

Contact

Privacy questions: info@nanoroc.com.